Cloud PBX
A Cloud PBX (virtual phone system) hosts your phone switchboard in the cloud: extensions, queues, IVR and a management portal included — with no on-site server to maintain.
A turnkey virtual phone system
The Cloud PBX replaces a physical switchboard with a hosted, managed platform. Your employees connect with a SIP phone, a softphone or a mobile; you manage everything from a client portal.
Ideal for SMBs and multi-site organizations that want enterprise PBX features without the investment or maintenance of an on-premise server.
Included features
Greeting and routing
IVR, call queues with callback, ring groups and time conditions.
Collaboration
Voicemail, transcription, call recording, SMS and audio conferencing as needed.
Connectivity
Universal SIP compatibility; add a SIP Trunk for calls to the public network.
Management
Web portal for extensions, devices, DIDs and schedules — no technician needed for every change.
See the full list of PBX features on the business VoIP page.
Cloud PBX vs on-premise PBX
- ✓ No physical server to buy, update or secure
- ✓ Fast, scalable deployment (add extensions in a few clicks)
- ✓ Native remote access for teleworking and multiple sites
- ✓ Local support and infrastructure built for Québec and Canada
Related solutions: SIP Trunk, IVR and time conditions, business VoIP telephony.